Negotiation Skills: 1 Day Workshop

Please see below an outline for our Negotiation Skills: 1 Day Workshop, which is available as an in-house training course for your staff. The course will be tailored to your company needs.

OVERVIEW
Negotiations are one of the best ways to resolve conflicting interests. They combine coercion with compromise, hard bargaining with joint problem solving. Both competition and cooperation are necessary.

You must strive for the best deal without creating so much resistance that you get no deal at all.
It is hard to learn how to negotiate because the principles conflict with many of our cultural values and managerial principles. When you negotiate in a competitive way, you must set aside nearly everything you have learned about fairness, empathy, problem solving, and cooperation.

Overemphasising the competitive and coercive aspects of negotiations can be equally disastrous. If you let the desire to beat the other party dominate your tactics, you may end up with no deal at all. This course will show you how to balance competition and cooperation; helping you to keep your shirt – and take away a piece of theirs as well as working on effective joint solutions to increase the value of an agreement to both parties.

COURSE OUTLINE
Topics covered include:

• Overview of The Negotiation Process
• The Three-Phase Negotiation Mode
• Different personality types
• Understanding body language
• Pure Bargaining versus Joint Problem Solving
• Joint Problem Solving During Negotiations
• Negotiation checklist

Tools and exercises will be provided so that you can practice the techniques and strategies covered in the course.

Download PDF – Negotiation Skills: 1 Day Workshop

To discuss your training requirements and how this course can work for you, please contact us.